Privacy Policy
Effective Date: January 2025
M&G Chimney Duct & Air Solutions ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.
1. Information We Collect
Personal Information: When you contact us through our website, we may collect:
- Name
- Phone number
- Email address
- Any message or information you provide in the contact form
Automatically Collected Information: We may collect technical information such as your IP address, browser type, and device information for website functionality and security purposes.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Schedule appointments and provide quotes
- Send service-related communications
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted service providers who assist in operating our website and business (e.g., email services, hosting providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, sale, or acquisition
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Request information about how we use your data
To exercise these rights, please contact us using the information below.
6. Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: